FAQs

Where do you ship to?

We currently ship to the US (Continental), Canada, and the UK.

 

What is the shipping time for your products?

We strive to ship out within 1-2 days of your order.  Transit time will vary based on your location, but we choose the fastest and best value shipping method for our standard shipping rate.  If you require expedited service, please select this method accordingly.

 

What is the warranty on your products?

If you are not happy with our products, please contact us.  We offer a 1 year warranty with all our products, with exception to replacement filters (which are non-refundable due to hygiene reasons).

 

Do your Air Purifiers come with filter media?

Yes, a new Air Purifier will always come with filter media.  Replacements can be purchased on our e-commerce store as well.

 

Do you sell replacement HEPA filters for your Air Purifiers?

Yes, we sell replacement HEPA filters, which are only guaranteed to fit Peakseries branded Air Purifiers.  Please only use Peakseries replacement filters to guarantee optimal performance and safety.

 

Is the UVC feature on your products safe?

Yes, the UVC lamp is a compact LED based lower power system that is fully enclosed.  It does have the potential for dangerous exposure as with traditional flourescent-based UVC lamps.